Podcast #319: How To Become The Community Expert In What You Do
One of the best ways to build your business to the highest level is to become the community expert, but it takes more than just doing a good job – you have to speak to your community and become known in your community. Your community are the people who buy from...
Podcast #287: Do You Really Understand Your Customer
Success in business requires the business to understand the customer – what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer’s needs and fears. There is a long list of...
Podcast #234: How Good Are Your Team Members At The Follow-Up?
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. One of the most successful processes of closing sales and retaining customers is the follow-up process that the company uses. Often it relies on the human effort to do it and for so many...
Podcast #195: Success Requires Making A Great First Impression
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. The first impression that a customer has with any service company will likely be their interaction with the Customer Service Representative – what Brandi Biswell has coined as “The...