by Jerry Isenhour | Aug 16, 2023 | Chimney & Fireplace Success Network, Customer Retention, Customer Service, Follow-Up Process
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. One of the most successful processes of closing sales and retaining customers is the follow-up process that the company uses. Often it relies on the human effort to do it and for so many...
by Jerry Isenhour | Aug 31, 2022 | Chimney & Fireplace Success Network, Customer Service, First Impressions
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. The first impression that a customer has with any service company will likely be their interaction with the Customer Service Representative – what Brandi Biswell has coined as “The...
by Jerry Isenhour | Mar 2, 2022 | Business Culture, Chimney & Fireplace Success Network, Customer Service
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. This week’s episode of The Chimney & Fireplace Success Network focuses on how teamwork is what builds the culture and creates the ultimate customer experience for any company....
by Jerry Isenhour | Oct 13, 2021 | Chimney & Fireplace Success Network, Customer Service, Marketing Ideas
CVC Succcess Group coaches Jerry & Sheryl Isenhour & Brandi Biswell Each and every customer travels a journey in doing business with you, the goal must be for every business to make this a successful journey and one that leads them into being not only a...
by Jerry Isenhour | Mar 31, 2021 | Chimney & Fireplace Success Network, Customer Service
CVC Succcess Group coaches Jerry & Sheryl Isenhour In today’s episode of The Chimney and Fireplace Success Network, Jerry & Sheryl are going to talk about business from a different perspective – the view as a consumer. They will tell the story of having two...
by Jerry Isenhour | Jan 13, 2021 | Chimney & Fireplace Success Network, Customer Service
CVC Succcess Group coaches Jerry & Sheryl Isenhour In this week’s podcast we talk about the true meaning of Customer Expectations. Today’scustomers appear to be harder to please. Fast access to information on the internet has madeeveryone better researchers on...
