Jerry, Sheryl, and Brandi

CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell.

The first impression that a customer has with any service company will likely be their interaction with the Customer Service Representative – what Brandi Biswell has coined as “The Director Of First Impressions.” This is where the rubber meets the road, where the customer journey starts down the right path or the wrong path. And often where the trust and confidence of the customer with the company is formed.

If you want to learn the gold nuggets of the superstar CSR then plan to join Brandi, Jerry & Sheryl today at 12 Noon Eastern time as we go live with our presentation Why A Great CSR Makes For A Great Service Call. Learn why it matters and why this may be the key to great reviews and sales success.