The CVC Home Service Success Network
Welcome to the home of The CVC Home Service Success Network weekly podcast, brought to you by the CVC Success Group.
The mission of our weekly podcast is to share ideas and concepts that will assist business owners in moving business to the next level. Our podcast is geared to help you reach your goals and dreams. We will be providing you with ideas and ways to travel through the chaos and confusion that many business owners face on a regular basis in today’s world.
We are proud of the fact that The CVC Home Service Success Network is the only podcast geared towards the specific needs of business owners in the chimney, venting and hearth industries.
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Podcast #375: MANAGEMENT FRUSTRATION & CHAOS
MANAGEMENT FRUSTRATION & CHAOS Management often involves daily frustrations. The phone keeps ringing, schedules change, employees need answers, and unexpected problems take over your day. You stay busy—but the same frustrations keep returning. Let’s talk about how...
Podcast #374: Moving Your Business To a Higher Level
Join us TODAY at 12 NOON Eastern on the CVC Home Service Success Network for a conversation with Tom Howard—owner of Lee’s Air, Vice President of Customer Experience at ServiceTitan, and now rolling out American Grit University. Tom brings experience growing home...
Podcast #373: Your Business Is Profitable—But Is It Sellable?
Today we welcome special guest Mark Hartmann, a mergers and acquisitions expert, to discuss what buyers look for and how owners can begin preparing now. We’ll explore: What creates value in a home-service company. How owner dependence affects a potential sale. Why...
Podcast #372: When Your Office Manager Leaves, Does Your Business Knowledge Leave Too?
Your office manager suddenly leaves. Does your business knowledge leave with her? Customer promises, scheduling details, billing procedures, supplier contacts, and unfinished tasks—how much essential information lives only in one person’s memory? We’ll discuss the...
Podcast # 371: Are You Measuring What Really Matters?
Many home service companies can tell you how much revenue they produced—but can they tell you how much profit they kept? A busy schedule, ringing phones, and trucks on the road do not always mean the company is financially healthy. Without accurate measurements,...
Podcast #370: How Are You Inspecting for What Is Expected?
Are your employees consistently doing what you expect—or are you simply assuming they are? Establishing expectations is only the beginning. Effective managers must consistently inspect, measure, coach, and follow up to ensure company standards are being followed....
Podcast #369: What Significant Events in Your Life Are Forever Embedded in Your Memory?
What significant events in your life are forever embedded in your memory? Some moments divide life into “before” and “after.” They may involve tragedy, loss, failure, opportunity, achievement or someone who changed the direction of our lives. These defining moments do...
Podcast #368: The Busy Season Is Coming
The busy season is coming, make it a launch for success in 2027. Phones will ring faster than they can be answered. Schedules will fill weeks or even months in advance. Technicians and installers will be pushed to capacity. Systems will be stressed, mistakes can...
Podcast #367: Where Will Tomorrow’s Technicians Come From?
WHERE WILL TOMORROW’S TECHNICIANS COME FROM? Ask almost any home-service business owner what one of their biggest challenges is today, and you'll hear: “Finding good people!” But maybe we need to ask a different question: Why aren't more young people choosing the...
Podcast #366: A Setback Doesn’t Always Mean You’re Going Backward
Sometimes the roadblock in front of you is there to make you reconsider the road you're traveling. In business and in life, setbacks can be frustrating. A plan fails. An opportunity disappears. Sales decline. A key employee leaves. Something you were counting on...
Enjoying this podcast? You might also enjoy and get real benefits from our other podcast, The Fireplace Show. Give it a try and let us know what you think!










