Customer Service Archives - Page 2 of 2

Episode #156: How To Manage The Customer Journey For Success

by Jerry Isenhour | Oct 13, 2021 | Customer Service, Marketing Ideas, The CVC Home Service Success Network

CVC Succcess Group coaches Jerry & Sheryl Isenhour & Brandi Biswell Each and every customer travels a journey in doing business with you, the goal must be for every business to make this a successful journey and one that leads them into being not only a...

Episode #128: A Tale Of Two Contractors

by Jerry Isenhour | Mar 31, 2021 | Customer Service, The CVC Home Service Success Network

CVC Succcess Group coaches Jerry & Sheryl Isenhour In today’s episode of The Chimney and Fireplace Success Network, Jerry & Sheryl are going to talk about business from a different perspective – the view as a consumer. They will tell the story of having two...

Episode #117: Managing Customer Expectations

by Jerry Isenhour | Jan 13, 2021 | Customer Service, The CVC Home Service Success Network

CVC Succcess Group coaches Jerry & Sheryl Isenhour In this week’s podcast we talk about the true meaning of Customer Expectations. Today’scustomers appear to be harder to please. Fast access to information on the internet has madeeveryone better researchers on...