by Jerry Isenhour | Oct 16, 2024 | Customer Service, The CVC Home Service Success Network, Training
Success in business requires the business to understand the customer – what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer’s needs and fears. There is a long list of...
by Jerry Isenhour | Aug 16, 2023 | Customer Retention, Customer Service, Follow-Up Process, The CVC Home Service Success Network
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. One of the most successful processes of closing sales and retaining customers is the follow-up process that the company uses. Often it relies on the human effort to do it and for so many...
by Jerry Isenhour | Aug 31, 2022 | Customer Service, First Impressions, The CVC Home Service Success Network
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. The first impression that a customer has with any service company will likely be their interaction with the Customer Service Representative – what Brandi Biswell has coined as “The...
by Jerry Isenhour | Mar 2, 2022 | Business Culture, Customer Service, The CVC Home Service Success Network
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. This week’s episode of The Chimney & Fireplace Success Network focuses on how teamwork is what builds the culture and creates the ultimate customer experience for any company....
by Jerry Isenhour | Oct 13, 2021 | Customer Service, Marketing Ideas, The CVC Home Service Success Network
CVC Succcess Group coaches Jerry & Sheryl Isenhour & Brandi Biswell Each and every customer travels a journey in doing business with you, the goal must be for every business to make this a successful journey and one that leads them into being not only a...
by Jerry Isenhour | Mar 31, 2021 | Customer Service, The CVC Home Service Success Network
CVC Succcess Group coaches Jerry & Sheryl Isenhour In today’s episode of The Chimney and Fireplace Success Network, Jerry & Sheryl are going to talk about business from a different perspective – the view as a consumer. They will tell the story of having two...
