Podcast #347: Are You Inspecting What You Expect
Many business owners clearly communicate expectations to their teams—but far fewer consistently inspect for those expectations. The result? Standards slip, accountability weakens, and performance becomes inconsistent. In this broadcast, you’ll learn why great leaders...
Podcast #346: Is Your Phone Dead?
For many companies, it may feel like the phone just isn’t working. The number of incoming calls has dropped dramatically—even though we’re in what should be the busy season. So, what is a manager supposed to do? That’s our topic for today’s episode of The CVC Home...
Podcast #345: Why a SWOT Meeting Should Be a Key Part of Your Strategic Planning.
A well-run SWOT process helps home service companies identify strengths, uncover weaknesses, recognize opportunities, and prepare for potential threats — all while building a clear strategic plan for success in the year ahead. Phillip Stoller brings a wealth of...