by Jerry Isenhour | Jun 21, 2017 | Customer Service Secrets
When I travel around the country doing ride along training, what I find is, there is very little difference in how we do this from one business to another. So, I am constantly asking the customers I work with, what is it that sets you apart from your...
by Jerry Isenhour | Sep 4, 2015 | Building Your Business
I am sure you have a goal in mind of where you want your business travels to take you. Perhaps your goal is to be a one man operation, or maybe it includes your spouse. If this is your chosen dream, then I salute you for it. There is a value to keeping things simple...
by Jerry Isenhour | Jul 10, 2015 | Building Your Business
As a consultant and coach specializing with the venting and hearth industries I have worked with some of the most progressive members of the industry. Part of my role is to visit their operations for several days and to do an analysis of their business operation. This...