by Jerry Isenhour | Jun 21, 2017 | Customer Service Secrets
When I travel around the country doing ride along training, what I find is, there is very little difference in how we do this from one business to another. So, I am constantly asking the customers I work with, what is it that sets you apart from your...
by Jerry Isenhour | Nov 28, 2016 | Customer Service Secrets
One of the most profound advice that any of us can follow to provide the best customer service is delivered by the Pitbull of Personal Development Larry Winget. He shares this in his books and his presentations. He talks about there being 1000s of books on the...