Podcast #287: Do You Really Understand Your Customer
Success in business requires the business to understand the customer – what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer’s needs and fears. There is a long list of...
Podcast #283: Continuous Ongoing Training Is A Process For Success
In order to have a team of A Level players, there is a requirement of many things – chief among these is the need for a well-trained workforce. This takes more than one and done seminar…rather there is the need for continuous ongoing training to take them...
Podcast #262: The Evolution Of Training In The Chimney & Fireplace Industries
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. Join us for this episode of the CVC Home Service Success Network with our guest today Bob Ferrari, the Education Director for the National Chimney Sweep Guild as we talk about the evolution of...
Podcast # 261: It’s Time For Spring Training
CVC Success Group coaches Jerry & Sheryl Isenhour & Brandi Biswell. Spring is often when training launches for certain segments of the home service industry. Today, we will discuss how to set up your training curriculum for your team members to raise their...