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Episode #128: A Tale Of Two Contractors

Episode #128: A Tale Of Two Contractors

by Jerry Isenhour | Mar 31, 2021 | Customer Service, The CVC Home Service Success Network

CVC Succcess Group coaches Jerry & Sheryl Isenhour In today’s episode of The Chimney and Fireplace Success Network, Jerry & Sheryl are going to talk about business from a different perspective – the view as a consumer. They will tell the story of having two...
Episode #117: Managing Customer Expectations

Episode #117: Managing Customer Expectations

by Jerry Isenhour | Jan 13, 2021 | Customer Service, The CVC Home Service Success Network

CVC Succcess Group coaches Jerry & Sheryl Isenhour In this week’s podcast we talk about the true meaning of Customer Expectations. Today’scustomers appear to be harder to please. Fast access to information on the internet has madeeveryone better researchers on...
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