As a manager, you know the drill: you look and see that someone has posted a bad review about your company. First reaction could be anger, it could be deniability, or it could drive you to write a hostile reply back to the person. But this is not the reaction we...
Education and training of the workforces of home service contractors has grown tremendously over the last decade. Some even see today’s schedule of training events as overwhelming. There are both live events, and recorded events that the industry has to choose...