There are two different mindsets of a manager: some have a mindset that manages from a proactive viewpoint, while others have a mindset of a reactive mindset. One will plan better, the other will be a firefighter every day, spending their time putting out wildfires instead of managing the business in a strategic manner. You have to track and measure what is happening, but you also have to work on the strategic plan to move the business to the desired level that is envisioned. This is our topic on this episode of the CVC Home Service Success Network. 
 
The CVC Home Service Success Network is a presentation of CVC Success Group, we present this broadcast to share ideas, concepts and processes with the managers of home service companies across the USA.