Brandi Biswell – Instructor
Brandi-, along with her husband of 18 years, Jeremy-, owns and operates Fluesbrothers Chimney Service in Kansas City, KS. Together, she and Jeremy balance raising their teenagers with running the business. Brandi lovingly refers to their current parenting stage as the “carpool years” taking every opportunity to bond with her son and daughter as she knows these years are fleeting.
For many years, Brandi was happy to sit on the sidelines of Fluesbrothers while she focused on her career in nursing. In 2013, shortly after completing her Master of Science in Nursing with an emphasis in hospital administration, Brandi had a difficult decision to make. The office manager of Fluesbrothers was resigning at the same time Brandi was offered a promotion at the hospital. She made the decision to leave the hospital – a profession she had trained diligently for – to join the chimney industry right in the middle of what’s known in the Fluesbrothers’ office as “busy- busy season.” In her mind, she would keep the office afloat for the winter and then return to nursing in the spring. Once she took over the office side of Fluesbrothers, however, she knew she had found her true passion. Fast forward to present day and she is efficiently and effectively managing Fluesbothers full-time and loving it!
Brandi was able to bring to the business the same methods and processes she learned from her 16 years in the healthcare industry. Nurses are accomplished at being able to articulate, in plain language, medical conditions affecting their patients in ways the patient can comprehend. This skill translates to the chimney industry when Brandi needs to explain chimney or fireplace issues to a homeowner not adept in such terms.
CVC Success Group is both excited and fortunate to have Brandi on our team. She joins us as an instructor and consultant to others who face issues in the management of their team as Brandi carries a key ability to conduct the interview process, manage the new employee on-boarding process, and manage the day-to-day business affairs. Brandi will be available to present courses on our online platform, as well as, to work with clients and present in-person presentations. Brandi brings a high level of energy and a message that can make a difference to any attendee at your conference, which is why is comes as no surprise that she was recently awarded the NCSG Friendship Award for the friendship she has afforded to others in the industry across the USA.
If you’d like Brandi to share her passion of helping businesses reach their full potential with your company, reach out to her today at brandi@cvccoaching.com.