The CVC Home Service Success Network
Welcome to the home of The CVC Home Service Success Network weekly podcast, brought to you by the CVC Success Group.
The mission of our weekly podcast is to share ideas and concepts that will assist business owners in moving business to the next level. Our podcast is geared to help you reach your goals and dreams. We will be providing you with ideas and ways to travel through the chaos and confusion that many business owners face on a regular basis in today’s world.
We are proud of the fact that The CVC Home Service Success Network is the only podcast geared towards the specific needs of business owners in the chimney, venting and hearth industries.
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Podcast #289: Transitioning A New Recruit Into A Productive & Profitable Member Of Your Team
You know the drill - as a manager, it seems to be an ongoing challenge of taking in new members to your team and then moving them to where they are productive and profitable members of the team. But it does not happen by magic... It takes a system - a system of moving...
Podcast #288: Are Your Employees Properly Classified?
One of the expenses of managing a home service business is the cost of workers comp insurance - where the premiums seem to rise drastically year after year, often presenting a cost that is hard to believe. Nothing is worse than having that insurance audit and the...
Podcast #287: Do You Really Understand Your Customer
Success in business requires the business to understand the customer - what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer's needs and fears. There is a long list of things that come...
Podcast #286: Is Your Emergency Plan In Place & Ready To Put Into Action?
If a natural disaster should strike in your area, are you prepared with an action plan? Or will it be panic on your part? This past week has shown that the disruption of our lives and businesses can be truly devastating. The Boy Scout Motto - Be Prepared - is one to...
Podcast #285: Are You Prepared For The Chaos Of A Workplace Accident Or Fatality?
Workplace accidents will often result in chaos, confusion, and stress. What if the result is a fatality? How are you prepared with your action plan to deal with this if it hits? The chaos and confusion can be simply overwhelming, Just think - are you, as a manager,...
Podcast #284: Are You Implementing Your Vision
One of our biggest failures in life will often be the lack of implementation of our great ideas - they simply wither on the vine or in our brains. But what is our reason for the failure to implement? Is it that we have a fear of failure? Or perhaps do not think we...
Podcast #283: Continuous Ongoing Training Is A Process For Success
In order to have a team of A Level players, there is a requirement of many things - chief among these is the need for a well-trained workforce. This takes more than one and done seminar...rather there is the need for continuous ongoing training to take them and keep...
Podcast #282: Are You Ready For Showtime?
With Labor Day just past us, it is now showtime for those in the chimney and fireplace industries. So the topic for today is: Are You Ready For Showtime? But Showtime is actually something that we face every day in business. The CVC Home Service Success is a...
Podcast #281: How Do You Locate The Weaknesses In Your Business?
Every business has weaknesses - we just get used to them and operate with these weaknesses. But one of the ways to build the business of your dreams is to eliminate the weaknesses. On today's episode of The CVC Home Service Success Network this is our topic, and we...
Podcast #280: Will A Remote Office Staff Work For You?
In today's world, many home service companies are starting to hire remote workers to do many of their CSR and Dispatch duties. This can open you up to talent that may not live in your market area. There are advantages and disadvantages to the concept. Join us for this...
Enjoying this podcast? You might also enjoy and get real benefits from our other podcast, The Fireplace Show. Give it a try and let us know what you think!